Details: POSITION SUMMARYManage the operation of the Dietary Department to include staffing, food ordering and preparation, food delivery and clean-up in accordance with facility policies, physician orders, resident care plans and appropriate regulations. As directed by the Administrator, assures that quality nutritional services are provided on a daily basis and that the dietary department is maintained in a clean, safe, and sanitary manner.   Delegation of AuthorityAs the Dietary Services Supervisor, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. CUSTOMER SERVICE Demonstrates positive customer service when performing the role of the Dietary Services Supervisor, with residents, family members, facility staff and medical staff. Displays flexibility, team spirit, compassion, respect, honesty, politeness and accountability when dealing with residents, family members and facility staff. Demonstrates an awareness of and sensitivity for resident’s rights in all interfaces with residents and family members. Communicates effectively via open, straightforward communication, including use of listening skills and by accessing the appropriate chain of command. Seeks validation of knowledge base, quality, decision-making and skill level by actively questioning when necessary. Participates in interdisciplinary communication activities; actively listens and actively contributes.  ESSENTIAL DUTIES AND RESPONSIBILITIES Plan facility and individual resident menus in conjunction with the Dietitian and other department heads.   Assist in planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs and activities. Coordinate dietary services and activities with other related departments (i.e., Nursing, Housekeeping, Social Services, etc.). Ensures that food is nutritional, appetizing, prepared as planned and served in a timely and pleasant manner.  Assist in developing, maintaining and conducting annual reviews of written dietary policies and procedures, job descriptions and performance evaluations for each level of dietary personnel. Interpret the department's policies and procedures to employees, residents, visitors, government agencies, etc., as necessary. Develop and maintain a file of tested standard recipes. Process diet changes and new diets as received from nursing services. Ensure that menus are maintained and filed in accordance with established policies and procedures. Assist in planning regular and special diet menus as prescribed by the attending physician. Assist in developing diet plans for individual residents. Review therapeutic and regular diet plans and menus to assure they are in compliance with the physician's orders. Review the dietary requirements of each resident admitted to the facility, as may be required, and assist the attending physician in planning for the resident's prescribed diet plan. Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. Review and assist in developing a plan of correction for dietary service deficiencies noted during survey inspections and provide a written copy of such to the Administrator. Assist in developing and implementing a dietary service organization structure. Assist the Quality Assessment and Assurance Committee in developing and implementing appropriate plans of action to correct dietary deficiencies. Assist in developing, implementing, and maintaining an ongoing quality assurance program for the Dietary Department. Assist the Discharge Planning Coordinator in planning the dietary services portion of the resident's discharge plan. Participate in facility surveys (inspections) made by authorized government agencies. Interview residents or family members, as necessary, to obtain diet history and maintain records of resident food likes and dislikes. Assist in developing methods for determining quality and quantity of food served. Ensure that charted dietary progress notes are informative and descriptive of the services provided and of the resident's response to the service. Maintain a reference library of written material, laws, diet manuals, etc., necessary for complying with current standards and regulations and that will provide assistance in maintaining quality food service. Visit residents periodically to evaluate the quality of meals served, likes and dislikes, etc. Involve the resident/family in planning objectives and goals for the resident. Meet with administration, medical and nursing staff, as well as other related departments in planning food service programs and activities. Ensure that residents are offered nourishing snacks at bedtime. Others as deemed necessary and appropriate, or as may be directed by the Administrator and/or Dietitian.

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